Telegram provides an API to create bots for social interactions, productivity, gaming, and e-commerce services. Apart from these, Telegram bots can also provide customer support or collect leads by connecting them to a CRM, ticketing system, or a messaging platform.

The easiest way to use a Telegram bot is to search for an existing one on the platform, and activate it. You'll find game bots that you can use to play games with friends on Telegram, translation tools, and many more. The best way to use a Telegram bot is to simply check out the ones you like, and try them out!